Privacy Policy – Stone Palace

Last updated: [Insert Date]

Stone Palace (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our Shopify store: www.stonepalaceaustralia.com.au (the “Site”).

1. What Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information: Your name, billing and shipping address, email address, phone number, and payment details.

  • Order Information: Details of products you purchase, and order history.

  • Device Information: IP address, browser type, time zone, cookies, and analytics data to improve our services.

  • Marketing Data: Your preferences for receiving marketing from us.

2. How We Use Your Information

We use the collected data to:

  • Fulfill and manage your orders

  • Process payments and refunds

  • Communicate with you regarding orders or support requests

  • Send marketing or promotional messages (if you opt-in)

  • Improve and optimize our website experience

3. Sharing Your Information

We may share your information with trusted third-party service providers including:

  • Shopify – Our ecommerce platform that powers the site

  • Payment Gateways – To securely process your payments (e.g., Shopify Payments, PayPal)

  • Shipping Providers – For delivering your orders

  • Marketing Tools – For email newsletters or analytics (e.g., Google Analytics, Meta Pixel)

We do not sell your personal information to third parties.

4. Cookies

Our site uses cookies to provide a better user experience. These cookies help us understand browsing behavior and improve functionality. You can manage cookies in your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, or accessed inappropriately.

6. Your Rights

If you are an Australian resident, you have the right to:

  • Access your personal information

  • Correct any inaccurate information

  • Request deletion of your personal data (subject to legal or operational requirements)

  • Opt-out of marketing at any time

To make a request, please contact us at:
📧 Email: info@stonepalaceaustralia.com.au

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy complaint, contact us:

Stone Palace Australia